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Think of blogs as self-published mini articles. Share your experiences and challenges. Share your successful and failed strategies. Share your proven techniques and best practices. And don’t forget to solicit comments from your peers so we can all learn from the collective knowledge and expertise of our thriving community.

My action plan

Separate myself from criticism. I am not my mistakes.

I will modify and improve my behavior and not judge myself.

I will deal with the issue not my personality or the irrelevant personal matter.


Active listening techniques

Active listening works best when you put everything out of your mind to truly hear what the speaker is saying and not posting judgement or trying to compare but to really put yourself in the other persons shoes and try to understand where they are coming from. 

Communicating beyond words

It is important to be aware of the way your face my look or your body language because people may mistake it for something that you dont really mean or want them to think causing issues in the workplace or school.

Writing for results.

I write several memo's/ letters for my job and I did see some mistakes.  I learned how to avoid qualifiers, with this lesson. Thank you!

New perspective

The thing I took to heart most was the necessity to incorporate the other person's goals when determining a solution. This was a viewpoint I had never thought of before.

Lots to learn with communication styles

I have learned a lot with this program

Being honest and upfront about a co-workers performance

I learned that it is not beneficial to sugar coat feedback. If you are really trying to improve someone's style or managing approach you need to be blunt and direct with your feedback. 

Communication is key

Communicating effectively goes a long way. Use the correct strategy when communicating.

Letting someone know about a mistake

Its easy to let someone know that they did something wrong. Its harder how to do it properly and not burn bridges. This training was helpful in telling people how to manage issues properly. A concern was brought up, a conversation happened, both parties are better afterwards.


Remember when someone is giving you feedback the intent is to help you be better and give you new tools to improve.

sharing is caring

the best practices are to get everyone involved and students participating with their learning experience. I do utilize action plans to assist students in achieving his or her goals. I feel that my major successes are when students are striving with their grades and their learning experience. My major challenges are when students are failing.   


Will encourage my peers and student to encourage  feed back in a timely manner and let it be a learning experience.

Be Kind

It is important to come from a place of kindness and have a relationship when offering constructive criticism so that it’s easier to receive 

Feedback Rule of Thumb

Start with a positive attribute and end on a positive note. 


It is the key to everything. Without good communication you will most likely fail in anything you try to do.


I leaned that engaging the audience with humor, eye contact and well prepared presentation will have a better effect than a poorly executed presentation. 


Learning effective communication and how to implement it is very important in the workplace.

The importance of effective communication

I learned that it is important to know the recievers best way of learning. That it is best to use methods for the different type of learner, verbal, written and demo.  It is important to help the employee through the process of learning.  

take action

just move around in the classroom more and engage with the students.  Always keep humor in the discussion but deliver the information on point and in depth with other examples to help relate the subject to something they know already


It was a good thing to learn.