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Good Course.

One of the better ones I've taken, I really did learn a lot. That being said, there was an annoying error in the pre-tests. It seems to m,e there are 2 possible correct answers, based on the text, but one of them came back as negative (the one specifically listed in the answer!)

Q. Which should Ben do to effectively negotiate Howard's work arrangement at this point?

A1.  Ask several other managers to let Howard know how much he's valued at the company

A2.  Detach emotionally and focus on producing the best possible outcome???

A3.Separate personal issues from negotiating issues

Correct choice (A3) By commenting on Howard's commitment to the company, Ben has turned this negotiation into a personal issue. Instead, he should remind himself that this negotiation is not about Howard's dedication—it's about creating value for both sides. Ben needs to start operating with objective detachment and focus on how to produce the best possible outcome.

Confusing...

 

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