Technology has provided many different ways of communicating but the need to be effective in communication has not changed.  Educational professionals need to continue to develop and refine their communication skills. This group is for educators who aspire to discuss and master the competencies necessary for exemplary performance and top customer service in a dynamic, rapidly changing higher education landscape.  Group members share best practices, ideas, thoughts, reflections, and resources to help colleagues across the globe improve performance. 


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Coaching Skills | Origin: ML118 | New comment by Letian M. Oliveras Concepcion

Es importante tener un coachin que este velando por nuestro trabajo, cuando estamos cargados o no sabemos como decir que es mucho peso el que tiene en hombros, es de vital importancia que las...

Visual Aids | New blog by Jill Kardously

It is important to use visual aids to enhance the content of the presentation not divert the audience’s attention or overwhelm them. I will ask the three questions before presentation to determ...

Nonverbal Communication | New blog by Jill Kardously

This reinforced how important it is to be aware of your nonverbal communication as it has such a significant impact on the listener.

Listen | New blog by Jill Kardously

It is so important to listen to what someone is saying and not focus on the reply.

Difficult Interactions | Origin: ML122 | New comment by Jill Kardously

I like the idea of deciding which situations are worth spending time and energy to resolve.

Skill validation | New blog by Robert Allison

I have been presenting for 39 years on basically the same subject matter. The points this course brought out were spot on and I learned something in the process of taking this training. It just goes t...

Informative Learning! | New blog by Mike Sante

Sometimes i am guilty of not being able to communicte effectively due to my emotions.  I acan not communicate effectively when I am in that stage. Taking a moment to review and reflect on my thou...

Stress Management | Origin: ML136 | New discussion by ML Chair

This is a general discussion forum for the following learning topic: Stress Management Post what you've learned about this topic and how you intend to apply it. Feel free to post questions and comme...

Time Management | Origin: ML135 | New discussion by ML Chair

This is a general discussion forum for the following learning topic: Time Management  Post what you've learned about this topic and how you intend to apply it. Feel free to post questions and c...