Technology has provided many different ways of communicating but the need to be effective in communication has not changed.  Educational professionals need to continue to develop and refine their communication skills. This group is for educators who aspire to discuss and master the competencies necessary for exemplary performance and top customer service in a dynamic, rapidly changing higher education landscape.  Group members share best practices, ideas, thoughts, reflections, and resources to help colleagues across the globe improve performance. 

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Reminders to myself | New blog by Sally Morgan

These are all practices that I try to use always, but it helped to remind me of the importance of listening with the right mindset, reinforces what I already do most of the time!


Presentations | New blog by luz jaime

Content information of the presentation must be known 


Writting process | New blog by luz jaime

So important :)


Comminication skills when you think you know it all | New comment by Medhin Kahsay

At certain level you may need to be able to meet the objectives of the skills to the specific group but it is on going 



Comminication skills when you think you know it all | New blog by luz jaime

when you think you know it all you learn something new.

Providing a good presentation to the correct audience | New discussion by Rose Elam

Presentation can be powerful if open the right way to the correct audience.  I have had to opportunity to  gain by audience attention and hold it for 25 minutes.  I use to hate speaking...

Doing the Right Thing | New blog by Rose Elam

Student are the high priority in education.  The elements of honesty and trust are integrated in the core valuable and mission of Concorde Career College.  Compliance with the goal is very i...

Great Course | New blog by Wendy Jones

Helped to identify the key factors in presentations and how to communicate with your audience

Working through experience | New comment by Michael Briscoe

This course has really strengthened my outlook on best practices to manage conflict in the workplace.  I'll share these processes with my team, as well as, encourage my co-workers to complete ...

Non-verbal | New comment by jason reynolds

I agree with your post. Also, you can usually pick up on their temperament. Some people can mask their temperament failry well or ascend it in favor of professionalism or just plain old friendliness....