Technology has provided many different ways of communicating but the need to be effective in communication has not changed.  Educational professionals need to continue to develop and refine their communication skills. This group is for educators who aspire to discuss and master the competencies necessary for exemplary performance and top customer service in a dynamic, rapidly changing higher education landscape.  Group members share best practices, ideas, thoughts, reflections, and resources to help colleagues across the globe improve performance. 

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Feedback Skills | Origin: ML120 | New comment by Kristie Evans

Taking this course helped me to understand the importance of advance planning when giving and receiving feedback.  I also learned tips on how to stay open during a feedback session, which will...

Communication is key | New blog by Lisa Alexander

Effective communitcation is not a "one size fits all." We must tailor our methods of communication with each piece of information that we are trying to convey.

Presentation Skills | Origin: ML117 | New comment by Joanne Stewart

I learned to preplan what to leave out and not rush to meet my agenda.  Go with the flow of the audience, get the point across, but possibly present the rest of the material at a later time.

Time Management | Origin: ML135 | New comment by Leslie Klinke

Time management is key to an online environment. It is easy to not take breaks and continue working well after you would have left a traditional job setting. Scheduling personal time will benefit the...

Difficult Interactions | Origin: ML122 | New comment by Judie Morin

The techniques taught gave me pause to reflect on how I engage in difficult interactions with superiors and now have some good tools to implement into future conversations.

Goal Setting | Origin: ML133 | New comment by Cindy Remillard

Different ways to prioritize and important ways to set goals for work, life, etc., helping others to do so by agreeing and working together as a team.

How to write effectively | New blog by Opal Mobbs

This module was useful in helping to know what I should be doing when I am communicating in writing with others. I will use what I learned today to help with my future written communicaitons.  &...

Stress Management | Origin: ML136 | New comment by Middalia Carpio

I learned how to mange stress effectively. How to identify they way my body is responding to stress. To stop breathe reflect and choose how I am going to respond to every situation. What is good...

Time Management | Origin: ML135 | New comment by Maria Theresa Blando

I have learned that by logging  a few days of my work week, i could identify the problems in time management. I have learned that not being able to prioritize my goals is the cause of mismanged...