Technology has provided many different ways of communicating but the need to be effective in communication has not changed.  Educational professionals need to continue to develop and refine their communication skills. This group is for educators who aspire to discuss and master the competencies necessary for exemplary performance and top customer service in a dynamic, rapidly changing higher education landscape.  Group members share best practices, ideas, thoughts, reflections, and resources to help colleagues across the globe improve performance. 


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Persuasion Skills | Origin: ML119 | New comment by Sharan Ravishankar

I learned all the diffirent kind of styles of persuading and making sure that what ever persuation style was choosen it really depends on the audience that you are using it for.   

Presentation Skills | Origin: ML117 | New comment by Sharan Ravishankar

I learned the various diffirent styles of communication and presentation styles. It was very interesting to learn about the call to action and how to capture your audience when you...

Goal Setting | Origin: ML133 | New comment by Sharan Ravishankar

Goals are very important and there are diffirent kinds of them for sure!   

Stress Management | Origin: ML136 | New comment by Takiyah Wilkes

Stress can lead to physical burdens. It's encouraged to step away, breathe for a moment, reflect, and move forward with whatever has caused the stress ... sending a reply to an email that angers us a...

Writing Skills | Origin: ML116 | New comment by Guy Etienne

I have learned to communicate effectively by writing to a diverse and broader audience.  Concise and efficacy writing is essential to my work.  This course will help me to improve...

Making presentations | New blog by Mary Ibe

Best presentation are those that have been throughly research and practiced. Having an icebreaker at the begining allow for smooth opening to topic.

Coaching Skills | Origin: ML118 | New comment by Authurine McNeil

Coaching sklls are important for anyone in leadership to possess regardless of the profession.  Coaching and providing specific feedback with details help the reciever to focus on actions and...

Feedback Skills | Origin: ML120 | New comment by Cheryl Rojas

learning the four personality styles can help when giving feedback. Important to receive feedback.

Stress Management | Origin: ML136 | New comment by Michelle del Rosario

I learned strategies on how to manage stress. Also, if after taking a moment to stop and breathe, trying your best, and realizing that some things are just beyond your control, then you have to let...

Writing | New comment by Elizabeth Chin

Yes, indeed. I would sometimes over detail when a brief, clear and simple message will suffice.