Retention is everyone's responsibility and there should be a culture of student engagement throughout each student's life at the school. Going forward, I plan to help faculty develop engaging classes and find more ways to connect to students and help them feel connected.
I learned the importance of being honest with students and staff to help with retention.
Many factor contribute to retention and attrition.
I have learned about common pitfalls that result from lack of understanding by a school's multiple departments and their respective goals. The mindset and pressure on retention efforts for admissions is not the same as that for faculty, or that for student services. It is important to recognize everybody's role and understand how to communicate our efforts and limitations with each other. Students need to see that cohesive message coming from the institution as large.
I intend to push for increased transparency and communication efforts, as well as cross-training to better understand each other and support our students together.
Retention is a team effort. From recruitment to Faculty, everyone plays a role in the retention of students.
Student retention is the responsibility of all staff members.
Everyone touches retention in some way. Customer service (interpersonal) skills are critical.
I have learned that retention is the responsibility of the whole campus. There are many reasons a student may choose to leave and many ways that this affects the university as well.
I learned that retention is the responsibility of the entire organization and institution. I also learned that students desire an atmosphere that is challenging but welcoming. They do not want to feel as if there are being short-changed from a course, but they also want to know that there is support for them at every step of the way.
I learn that retention is not the responsibility for any particular group or personnel: it's all about doing the right thing in a right way by the right people, right way by the right time. For student services it is the improvement of student support systems. It a holistic effort by the whole campus that includes faculties, managers, admissions, student services etc.
I learned from this section that early communication and often will be paramount in helping the students succeed and removing barriers to their learning. It's best to be proactive vise reactive, and student services staff has many tools and resources.
As this is my first position as a Program Director, this really helped me to better understand that there is no perfect definition of retention and that it's critical we try to identify the root cause and work toward solutions in a variety of ways. Retention is a team approach and takes everyone's involvement in the organization.
Student retention involves the input of multiple entities within the organization.
Be proactive with retention. Just like we maintain maintenance records on our equipment to ensure it is operating well and won't break down, we need to be just as aware of employee maintainence.
I have learned that there are two types of attrition. I honestly did not know that academic boredom was a unnecessary attrition or even a attrition at all. I also found the "creating a carnival atmosphere does not improve student commitment to the school" to be a key item to remember. The environment is one thing but to have staff be part of that environment and be in sync really allows the students to see what the school is all about.
I Also really liked the part about what improved retention looks like for the entirety of the school.
Retention is everyone's responsibility.
Retention is the responsibility of everyone on campus, and student satisfaction is significantly a reflection of students' experience interacting with the institution. I also found the facts and myths to be quite informative and relatable.
I believe that that student services is an opportunity to guide students through what sometimes looks like muddy waters to the finish line. To be able to guide students through their education journey, relationships have to be built and resources need to be given for a chance of an successful outcome.
This was a great intro! I was fascinated to learn that there isn't a universal definition of retention. And also, that means of measuring retention needs to be tailored by each institution. This empowers me to work with my campus leadership to develop a plan that works for our program and campus.
Learning what strategies to implement to reach and accomodate students is very important.
