Well I now understand why in most text when I'm being shown commercial ads they give me an option to opt out which I'm always so grateful for they do it so that they won't get it in any problem with the law. I will make sure to do the same thing if I decided to send any student anything commercial too and it won't ask for money or send them to a website, either. When I'm sending a student a message I won't use deceptive subject lines and my domain name and email address will be accurate.
I found it interesting that the Act allows for a way around the high school documents. Many students have lived through disasters that destroy their documents and it feels like an added punishment to keep them out of school because they can't produce the documents. The literature notes that if a student completes at least 6 credits this can be accepted as High School. The information on Do Not call is a major one as well as the CanSPAM. At my institution, once a student opts out of an email, the system automatically puts him/her in the Do Not Email category. Only the manager of the department can reverse this and must provide supporting documents that the student authorizes emails. If a student re-inquires after choosing the DNC, this is taken as a new transaction so the rep. can call again.
I didn' t realize that the DNC Registry had been in existence for almost 20 years now.
You should always do the right thing and follow all the rules and compliance standards.
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I learned the importance of integrity within the institution specially on the call lists . I plan to follow and apply them by explaining and guiding the students .
We must be compliant at all times and never deviate from that.
I did not realize the extent of regulations and rules for higher education insitutes ,especailly the DNC list. It takes everyone to be on the same page and up to date on regulations to ensure that one does not msitakenly break one of the regulations/rules.
This information is very relevant and important, especially learning more information on the "Do not Call List" and the penalty. It is important to follow the rulese and regulations for all institutions.
It's interesting to know that there is a penalty of up to $42,530 for noncompliance from email "spamming" students and potential students. Opt-outs must be taken very seriously.
I think we know what is right abd wrong. If you are trying to take advantage of someone in any way, then you should not do it. Are the penalties a good deterrant. I would like to see numbers on how many penalties were collected.
Debbie McClendon
Great Information,
It is very important to be honest with clients and students concerning the process and policies of the institution.
There was alot of important information in the segments. I didnt know there was that much compliance to maintain. Glad for the program!!!
In this module I learned that practicing consistent integrity is an important aspect of the Admission Advisor's role. It's important to be honest with our student's so they can trust us and help build an outstanding reputation for our school. Also, it's imperative to keep up to date with rules and regulations.
So far, what I read made sense: be upfront, honest and transparent, respect one's choice of not being contacted. I have limited contact with prospective students and I communicate with current students through means of e-mails, MS Teams and LMS platform that they use for our institution.
Before printing anything, it is good to have several eyes on the material to ensure it follows the rules and regulations that are current.
The ruels and regulations in place are their to keep the integrity of the institiution. It is important the keep up to date on all of the changes that are made each year to anything regarding Title IV funding, or any other changes made by the U.S. Department of Education. Also the way in which to approach such changes with regards to students. Also that the charge for contacting someone after they are put into DNC status can be charged $42,503 per incident.
Following the rules and regulations are required for any institution especially post seondary education
I have learn how to handle email
I honestly had no idea that contacting potential students would/could fall under spam or violations for the do not call lists. As a marketing representative, it's extremely important that I stay cognizant of this when we send out promotional emails and leave messages for students. In marketing, clickbait is a thing and clearly this module tells us there is a hefty fine for using clickbait subject lines.
'You cant know someone's journey until you have walked in their shoes'. This is how i felt going through this first module. The industry has so many rules and regulations for proper conduct and keeping complient. Getting them correctly and doing them well on a consistent basis augurs well for the credibility and logevity of the institution.
