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I found the model approach to establishing and maintaining a good relationship with potential students to be very helpful. To earn the trust of potential students, it's important to provide exceptional customer service, share reviews and testimonials, and be transparent about our policies and practices. We should take feedback seriously, prioritize our customers, and build long-lasting relationships with them. It's important to establish a personal connection with students by communicating with them on a more personal level, understanding their unique needs and interests, and creating a supportive learning environment. Don't forget to engage with students, take an interest in their lives, and make them feel valued.

It's building trust as you go through the sales process. Understanding their "Why".

Then that "why" will be our focus and motivation for each conversation leading to enrollment.

From this module, I've learned about the importance of relationship selling in the context of educational advising. I understand that building rapport and trust with potential students is crucial for guiding them through the decision-making process effectively. I've gained insights into listening for stages of readiness, identifying students' needs deficits, and tailoring my approach to match their motivations and aspirations. Additionally, I've learned the significance of supporting students' decision-making processes and closing the sale by confidently asking for enrollment.

I intend to apply these learnings by implementing a relational sales approach in my interactions with prospective students. I will focus on actively listening to understand their needs, motivations, and concerns, and I'll strive to provide personalized guidance that aligns with their goals. By emphasizing the value proposition of our institution and fostering a supportive and seamless experience, I aim to facilitate informed decision-making and ultimately guide students towards enrollment. Additionally, I'll leverage the insights gained from this module to enhance my collaboration with faculty and other departments, ensuring a cohesive and student-centered approach throughout the admissions process.

The relationship cycle is crucial to know with building the trust with potential student with the programs offered. Understanding their setbacks is also crucial, which will help paint the big picture for when they graduate. 

I learned how to establish rapport with potential students. Also, is understanding the relationship. It is very important to listen and find the needs of potentials students. What is their motivations and what does my institution offer.

Relationship building and selling is not the same as going to the store and buying something from a cashier. I need to build a relationship with prospective students in order to get student enrollment. However, not everyone will be a good fit for enrollment. I will find this out through relationship building.

to assist anyone interested in the admission process to explain the procedure and requirements that help them understand the complete procedure. 

Students pursue education for various reasons, and understanding their motivations can help educational institutions tailor their offerings and support services to better meet the diverse needs of their student body. 

This was an invaluable module to create a foundation of building relationships with students, from the beginning of their admissions journey. Knowing what their needs are and what objections/barriers they may have, and if the course in question is a good fit are all crucial factors in being able to enroll a student in a course that will benefit them.

Comment on Kaylee Lawrence's post: Yes I do agree, its all about them. giving them the supporting and motivation to pursue what they always wanted to do.

Building a strong relationship and getting to know the student is key to being success not only as an advisor but for the potential student as well.

People are more willing, when they develop trust and know you have their best interest. 

I think we may be too focused on our goals and not on the students unless we remember these things. 

I like the technique of mirroring back in forth during the close

Definitely, I agree whit this phrase:  Students don't buy education. They buy a belief of how education will benefit them. In that case, the value proposition can do the difference and help us to building a better relationship in the admissions process.

Thinking on it, I prepare tips for Relationship Building in the Admissions Process, which can be helpful:

Create a personal connection: In order to build a strong relationship with the prospective student or their parents, schools need to create a personal connection with them. Through personalized and engaging interactions, schools can make the student and/or their parents feel valued, which can lead to a more positive perception of the school.
Respond to inquiries in a timely manner: It's important for schools to respond to inquiries from prospective students and their parents in a timely manner. The admissions process can be stressful, and slow response times can add to that stress. By responding quickly, the school can demonstrate that they are responsive and committed to helping the student throughout the admissions process.
Provide valuable information: Schools can build a strong relationship with prospective students and their parents by providing them with valuable information. This can include information about the admissions process, the school's curriculum and programs, campus life, and more.
Be transparent: Schools are expected to be transparent about their admissions process. As part of the relationship-building process, schools should provide clear and concise information about the admissions process and what prospective students can expect.
Regular follow-ups: One effective way to build relationships is through regular follow-ups. Even after the acceptance, the school should maintain a healthy relationship with the students and parents. Following up with students and/or their parents can help ensure that they feel supported and valued throughout their time at the school.

Good relationships rely on good communication, whether it's face-to-face, on the telephone or email. Being open, honest and professional helps establish trust and rapport. Listening is just as important as talking. Active listening is a valuable skill to develop and helps build trust.

This course was a great reminder to actively engage and listen to our prospective students and to make relationship building and establishing trust with the student a priority.  Helping students achieve/make their way to a rewarding career through education is a privilege we need to handle with respect and integrity

the relationship building is vital as well as helping the student recognize the value and letting them breath in their decisionmaking. 

 

A successful education journey begins in admissions; admissions sets the stage for students on what to expect from their university. Choosing a university that is beneficial for the student and aligns with the university mission, is the goal. 

 

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