help students access and comprehend their feelings by talking out their issues and giving them solutions to their problems
Dont fear challenges, address the challeges by clarifying, using empathy, using your tools and confirm the issues. Always give facts and benefits of enrolling in the program. Know your prospect and your product.
Use emotional intelligence when facing enrollment challenges.
Making sure the student knows they have recources and options available to them gives them a more clear persepective and it give them a comforting feeling.
Ensure you have a list of benefits and attributes of your institution that you can readily access to relate to prostective students
Really listening to obstacles and helping a student decide what is best for them, is a very rewarding aspect of admissions.
There are many resources that can help a student, but knowing that you care and have their best interests at heart is priceless.
Helping students to access resources and also understand/explore what resources are available to them is important to help them be successful in any program.
Helping students find the best resources for their needs is crucial. Especially for our students at Stratford. We have a high international student population and sometimes some of the items needed for admissions requires a few extra steps. Helping with the proper resources is a necessity!!
