I currently coach/manage an instructor who is 40 years older than me and has about as much teaching experience. He is therefore very set in his ways and is constantly comparing education today to when he was in school. He is always frustrated, saying that students don't have the same dedication or discipline these days. While I agree on one hand, I also see that the world is a different place, and these students have responsibilities and priorities that didn't exist 40 years ago. My question is, how can I get him to open his mind to the evolution of education and stop being such a curmudgeon?

I currently coach/manage an instructor who is 40 years older than me and has about as much teaching experience. He is therefore very set in his ways and is constantly comparing education today to when he was in school. He is always frustrated, saying that students don't have the same dedication or discipline these days. While I agree on one hand, I also see that the world is a different place, and these students have responsibilities and priorities that didn't exist 40 years ago. My question is, how can I get him to open his mind to the evolution of education and stop being such a curmudgeon?

Rather than make a comment I would like to ask a question I hope will help me. I teach and lecture young adults mostly from the millennium generation on an almost daily basis and I've noticed a change. My colleagues and I have noticed a lack of investment when lecturing to this generation compared to other generations we've seen, they seem preoccupied. After lecturing I'm constantly asking myself if I'm getting through to this generation of young people. I use a lot of the techniques used in this course such as using a hook to get their attention, I define my purpose, I make sure they understand the value of my topic and I give a brief overview of the lecture. I also get them involved by asking questions and getting them to comment but most of the time its like pulling teeth. After working through the course I believe for the most part I'm doing what the course suggests and I realize there is always room for improvement which I'm constantly working on. With that said my question is this. Is it harder or different to present to the ME generation compared to other generations? If it is more difficult is there anything I can do to help get them more invested or involved that would be specific to this generation? Also, do you know of any research or articles on this generation that could be of help? Thank you, Val

I felt that the course on presentation was very beneficial. I have presented in front of different audiences and learned new techniques for successfully presenting. Although there is more than one way to execute a presentation, the first thing to do is to understand fully what your trying to present to other and helping them understand why they are there to listen to you in the first place.

The saying a spoon full of honey makes the medicine go down is very discriptive for useing a positive statement to open a coaching tecq. positive reinforcement makes it a little eaiser to digest the more negative words the coachee may hear. if positive statements start the conversation then it can sometimes lessen the more negative words opening the coachee to hearing constructivbe critizsm.

I have a student who has a habit of picking his nose in class and then eating it. What would be a good way to communicate to him that this is inappropirate without offending him? Of course, I would do it in private, but I'm having trouble articulating the message.

I had an older candidate that I was trying to place into the industry of manufacturing and he had plenty of good experience but he was stuck on his age. That no one would hire him because of his age. I role played with him on what and what not to say to employers when interviewing. He would always bring up his age and why employers would not hire him so he would do all the opposite of what I spent hours and days with him. I also provided proof of those that were employed older than him; he was 60 years old and I placed two other candidates at age 62 and 64. How would you persuade someone like this to shift his way of thinking?

Can be pretty painful considering some of the topics I have to discuss with my graduates. From hygiene, persona beliefs and tatoos. I sometimes struggloe with the proper approahc. I have a hrad time when I am a stright forward, tell it how it is kind of person. I have no sugar coating skills, which I think sometimes is neccessary.

How does a manager turn a difficult conversation to a positive feedback session? Is it possible?

When you have your audience create a mental image of what you are trying to convey, it can have a far greater effect than any picture you put on a slide. Just as people interpret your words differently, so too will they interpret your picture. "The imagination is far more colorful than the greatest painting."

Sooner or later its going to happen. Your compter or projector fails, you can't find your notes or handouts, your microphone quits working. Best to always have a backup plan.

I find giving a presentation is toughest when the audience is mixed. Although they may all be in the presentation with a common goal, their backgrounds and experiences vary greatly, thus, I find the need to make significant changes in the presentation while in action. Yes, understanding the audience is key, but when you are giving a pre-developed company presentation that is required to be given to each and every group at a prescribed time in their process, the task becomes more difficult. Being able to offer personal experiences with examples is usually my back up for success. This offers participants with no knowledge on the topic useful incite while allowing the experienced to relate directly. I loved this module and gained some very useful information, guidance and direction. The skills tools will be invaluable as a template in developing, designing and executing my future presentations.

How do you know when others are accepting your feedback and they are effectively utilizing the feedback?

Have you ever confided a sensitive issue to your boss in an email? Imagine the shock when your sensitive issue is displayed in a reply to ALL your colleagues in your department. This type of e-mail communicating causes everybody to trust nobody. Mummification in place of communication means unhappy employees that make changes on their own, and waste company time.

Communication is key in any job-as an employer and employee, student and teachers, etc. It's been interesting to me how communication occurs in an online classroom environment. My experience has been that students tend to cut corners if possible. They don't read the weekly emails/announcements. They don't watch video recordings, or read extra material. This information would help answer their questions. It would definitely cut down on the emails I receive with questions about the topics I specifically covered. I will refer students back to those weekly emails or videos so they know I cover the information. I've also learned to be very careful when emailing students. Tone and intent of information can be mistaken over written information.

How do you handle a difficult situation of two managers in a lobby full of clients?

How do you handle difficult interactions in a multicultural environment?

Effective communication must have a sender and a receiver. If either is missing , then there is no communication. misccomunication can be the fault of the sender when the message is unclear the receiver when the receiver is unprepared the message when the mode of transmition is faulty or inappropriate.

... it definitely makes sense to find the best method for communication. It saves time and gets results.

This tutorial made me aware of the most effective ways to communicate in specific situations. This knowledge is a great asset when considering the best way to present information to different people in my organization.