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Best Practices in Documentation | Origin: CS202

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Best Practices in Graduate Employment Verification & Documentation --> Best Practices in Documentation

Post what you've learned about this topic and how you intend to apply it. Feel free to post questions and comments too.

The quote mentioned at the beginning is very true! If something is not documented most likely is because it never happened. It's important to always notate accordingly and appropriately. We have to be very careful how we notate and just stay professional at all times. 

I like how they focused on documentation being objective. Documentation should be informative and less subjective. You should go based on facts and stay away from being biased. 

Making sure documentation is informative and professional. 

Comment on Veronica Bosley's post: I agree with your statement.

At this practice I've learned that documentation should be objective and focus on observations versus subjective opinions based on perception.  When documenting, use accurate words, time, sign etc.  avoid using slang, unknown acronyms.

I just learned that the Career Services representative may have to write the job description out when working to verify employment to ensure the job description is clearly represented and duties are understood.  Otherwise, in some cases the job could be deemed as non-placement.

When making case notes, make sure to be clear and appropriate. Using universal abbreviations and not using slang ensure that the integrity of the note is kept and a mutual understanding for all. 

Strong job descriptions are crucial for employment verification because they establish clear expectations and provide critical details for validating a candidate’s qualifications. A well-defined job description outlines the specific skills, responsibilities, and qualifications required for the role. This makes it easier to confirm whether the candidate’s experience aligns with the position's demands.

Case notes will improve our documentation process. 

Make sure to accurately document all interactions. Make sure to use detailed, clear concise statements. The MAPP outline will help when writing case notes.

The collected data is a legal document and needs to be complete concise and comprehensive.

Documentation is crucial, and the job description needs is extremely important. 

When writing case notes MAPP is a helpful model to follow.

Motive establishes the purpose of the visit. Then assess the conversation with the student. Progress- notates how the student is progressing. Lastly what plans does the student have moving forward. 

I hadn't heard of the MAPP method before and think it is a great idea for case notes!

If it wasn't documented, it wasn't done....as well as clear, concise, objective documentation for student's record.  

Accurate documentation will help with the success of case notes. 

The most impactful statement from this section is "The student's record is a legal document that can be used in a court of law" 

It is important not to be vague in the notes so anyone can quickly determine the interaction purpose. 

My key take away is that you can never assume anything. Don't assume that someone knows what your acronyms mean, don't assume someone understands what a slang term for a job role means IE. "GRIP". Accurate and concise documentation is key. 

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