To bring a positive attitude to each phone call you mke and it will improve your success.
Don't get discouraged when doing a phone blitz
Helpful to remind you of every step to take an outboud call
i have learned the 10 commandments of outbound calls
I feel it is completely appropriate to ask probing questions in past, present, future model
Practice brings positive results.
Reply to Aaron Devine's post: Exactly, practice makes perfect!
Follow the 10 commandments of prospecting. Prepare your call to keep you on track. Use the call components-introduction, probing, presentation and close the call. Practice makes perfect.
I've learnt the principles are basic yet so important in creating committments and success in any field of sales.
Be prepared. Practice. Smile when on the phone. Ask questions and allow the student to speak. Also, be dedicated to making all alls plus one.
Interesting "The ten Commandments and how practice & practice, and having an order, means the difference in the attention of potencial students.
I like the idea of always having my outline at hand
The 10 commandments is a great place to start, but also staying on task while making your presentation unique can be tricky. Remembering your end goal is key and listening as opposed to talking is just as important, especially when building rapport.
I learn the important of my voice tone is, the way the person is answering back, asking questions to see what the student's goal is.
The 10 commandments is a good start and the other thing is the saying “practice makes perfect”. The DOA, and/or other leadership must ensure a quality training program is in place, have the ability to record and monitor calls for training, and hold regular training and retraining sessions. Even the best admissions counselor will stray from the script over time if the key points are not reinforced on a regular basis.
Learned the importance of engaging the prospective student during the call, gather information and move them to action.
Practice brings positive results.
I need to remind myself at theend of the day to just make "ONE MORE CALL"
