Listen effectively-shut down the noise and truly pay attention. Respond appropriately, be aware of biases, repeat and reflect. I was able to learn different body languages and what it can portray if not careful.
Main points for me were:
Be Polite, Professional and Patient in communicting with students
Differemce with empathy and sympathy. I tend to be more sympathic.. but i do realise being empathic is better in keeping your communiation with students on track.
Communication goals:
1. Be more aware of my body language and that of others
2. be more attentive in Listening
3. Ask questions to clarify when i dont understand.
Principles of Communication:
1. Listen effectively
2. Respond appropiately
3. Read body language
4. Ask questions
5. Seek common ground
Everythings communicates in interactions, especially non-verbal communication. Important to work on empathy & sympathy and know the difference.
listening more staying focued and being abkle to read their body language are keys to success.
Wow, empathy and sympathy, that's a hard one.
don't multitask, listen, don't get distracted, don't interupt, respond appropriatley
Body language is key. Making the prospective student comfortable the moment you meet in person.
Rephrasing. This lets the student know you are listening to their questions and concerns.
Use more "How" and "What" sentances.
Be aware of body language, especially crossed arms.
Actively listen. Avoid multi tasking.
Listen to understand, not to respond. If you are already thinking of a response before the person you're communicating with is done speaking, you are not listening.
Sympathy and empathy are different, but valuable communication tools to use when interacting with students.
Body language is so important to know and be aware of it.
I want to learn listening effectively
To become more aware of my body language
Adapting to the person's body language is an easy way to connect to the person.
How communicate effectively and learned body language signals.
I am going to make an stronger effort to not interrupt people and be more aware of my voice and tone and my body language.
Do not interrupt the student and listen to him.
Make sure that my body and voice are in harmony.
And to know the difference between sympathy and empathy.
Listening and not moving ahead of the actural conversation is essential. Not interupting is an essential part of listing skills. It's like trying to answering without reading the whole question. Also, pausing to give the other person a chance to respond.