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Ask a question from your peers to help you in your professional work. Seek different points of view on a topic that interests you. Start a thought-provoking conversation about a hot, current topic. Encourage your peers to join you in the discussion, and feel free to facilitate the discussion. As a community of educators, all members of the Career Ed Lounge are empowered to act as a discussion facilitator to help us all learn from each other.

helpful

It is very helpful to know the topics that need to be touched on with the students. It is important to do this as the student is there.

Very Thought Provoking

Before I took this course I had no idea there was a difference between an Agent and a counselor. Without this course I may have made a big mistake and referred to myself as a counselor. This slip of the toungue could have caused some serious problems.

Terms

It is very helpful to me to have different terms identified. It allows for less confusion.

Higher Education in the year 2013 and beyond

I've spoken with a lot of students that complain a lot about needing to find a job more than they need to go back to school. I understand that not everyone is fortunate enough to maintain steady employment but what are some of the speaking points that you use to help convince perspective students that higher education is the best choice and investment for their future and their career?

3332-1-17-1(A)(10)

I noticed that an Agent cannot work for a school and a non-school employment agency. Is the main purpose of this rule to avoid an admissions rep from giving the impression about future employment options?

Telemarketing

Interesting, we have a telemarketing plan and I didn't realize that ours were actual employees of the school which they are.

Letting the Prospect Decide

As mentioned in the course thus far, I agree that it is very important to have a thorough understanding of the school you are representing. It is equally important that the representative’s knowledge and understanding is clearly and honestly communicated to prospective students. As a representative you should be presenting the options your school provides, and at that point it is up to the prospective students to evaluate whether attending your school is the right fit.

credits

how come credits cannot be transferred from to school to other?

Clarification of "approved" and "accredited"

I understand "accredited" but what are some examples or circumstances where "approved" would be used?

The importance of being current on school policies and proceedures

It is critically important to never misrepresent any aspect of your school. The Resource notebook is a an excellent resource, but it is only as good as the information maintained in it. Be sure that it always has the most current versions! How can you ensure version control?

Compliance and Staying up to Date

With rules and regulations ever changing, it is important to stay up to date on these changes. Attending meetings and reviewing the board website will help.

Understanding My Institution

If I do not understand my institution, I will not be able to provide correct information to prospective students.

credit transferability

If a student has credits, either from high school or vocational school, that are counted as college credits... how does our institute accredit them (if we even do accredit them)?

Paperwork

If a refund is given to the student for any reason, the school must keep a record of this exchange.

extra services

What is the best option for students to learn about all the extra services that the school provides beyond just the catalog?

certain information

Why is it that there is only certain information that is typically allowed in catalogs? Why does the calalog not include all information so that the student has the information and us be able to discuss what's best for the choice?

Admissions Representative

There is so much to learn, beyond school policies, procedures and programs. It's refreshing to know that there are governing bodies in place to make sure we are providing the best for our students.

non profit

what are the best ways to introduce non profit organizations to student

2 Part Enrollment Agreements

My initial experience with the enrollment agreements indicates that students may be better served to address this information in two parts. A summary of the terms, and then a more detailed agreement after moving through more of the Financial Aid process.

Examples

I would suggest providing a few great examples of do/dont's in terms of marketing and advertising in order to stay compliant.