Compliance is essential if a college is going to meet all of the accreditation and certification requirements.  College personnel need to be current on the latest compliance issues as they make program and course additions and revisions. This group is for college personnel who aspire to discuss and master the competencies necessary for exemplary performance and top customer service in a dynamic, rapidly changing higher education landscape.  Group members share best practices, ideas, thoughts, reflections, and resources to help colleagues across the globe improve performance. 

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Empowering Students | New blog by Cassie Hewitt

One of the simplest ways to empower students is by encouraging leadership behaviors. Provide ample opportunity for students to take charge, whether that’s through group activities or explaining ...

Training | New blog by Mia Smith

Hello Group Training is essential and key to becoming a great leader.       Mia Smith

New Agent Training | New blog by Denise Floyd

 The training was informative. 

Ohio Mandatory Training Session | New blog by Kimberly Ferguson

Course was rather monotonous

Action Plan | New blog by Marko Flowers

My action plan is very simple.  My goal is to continue to grow in all area's to better support my team and employee's.

Dept of Education | New discussion by Cam Felismino

Is the Dept of Education's approval goes hand in hand with institutional accreditation?

Advisory Committee | New discussion by Chris Brown

I feel this is one of the best assets for a specialized technical programs.  This allows the program directors to keep their finger on the pulse of the field they teach/manage by interacting with...

Only so many hours in a day | New comment by Chris Brown

There is a great responsibility that comes with wearing many hats.  There can be an urge to bend rules when you are experiencing pressure to perform different tasks.  Strong managers need...

Agent Permit | New discussion by Chris Brown

I have always felt other departments should be exposed to the agent permit so they have a better understanding of the admissions processes and regulations.

accreditation | New comment by Chris Brown

Schools that are not accredited are not eligible for Title IV Funding, with out this funding most institutions could not stay in operation.