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I learned classroom behaviors are also present with e-learning. How to coach the hybrid students using the course outline. 

Netiquette is also an important aspect to managing courses. Staying active in discussions and reminding students (privately) to review these policies could be necessary at times. 

It was valuable to learn about the different forms of learners in this environment, and especially about how to engage quiet learners with nods to their interests in course discussion. I also thought the use of an FAQ board was a valuable tip.

I learned behavioral management. 

There are different types of learners and how they affect the class in synchronous and asynchronous learning environment. 

Ive learned that many online educators face similar challenges. I have learned that the use of company policies help to drive my answers to students who present with conflict. Maintaining good communication is key and making yourself available to each student is very helpful. 

Conflicts are common in e-learning environments due to the interdependent and interactive relationships necessary for dynamic learning. Key causes of conflict include ineffective communication, personality differences, and discrepancies in values, goals, or fulfillment of responsibilities. As an instructor, it's important to resolve conflicts early to prevent escalation, following institutional policies, and keeping records of all relevant communication.

This section addresses the inevitable: procrastination. Understanding the different types of student learners will help an online teacher navigate these occurrences and properly handle these situations. 

It is important to keep a record of communication and interactions between faculty and students. I learned about the different types of students and how they may present online. 

All types of learners exist in virtual and in person classes. It is important to make sure to pay attention if a student is feeling alienated online to minimize attrition and support the student on their journey. 

Managing the e-learning environment means making sure online courses run smoothly and effectively. This involves helping students access course materials, offering prompt support and feedback, keeping track of student engagement, and updating resources as needed. Good management ensures the online platform works well, accommodates different learning styles, and creates an engaging and productive learning experience.

I play a role in attrition management.  That means it's important for me to be listening to the feedback of students and be looking for patterns in their work.  That will help make me a more effective instructor.

As an instructor to an online class it is important to maintain communication with all students to prevent a student from falling behind. This takes the utilization of a variety of teaching and communication methods.

I learned how to keep students involved, give helpful feedback, and handle challenges in online courses. I'll use this by staying engaged with students and keeping communication clear and organized.

Establishing a good file system for easy access of students work will enable a more effective teaching style. Also identifying different types of learners such as disruptive students may be important to  keep the classroom a effective learning environment. It may be necessary to help more passive students to engage in group discussions. When situations arise and students need to be communicated with, a confident email is the professional choice since most learners have an email. Keep you communications private. Learning to identify different learning styles can help facilitate a good and safe learning environment.  

I learned that it is important to keep records and transcripts of all course materials, including chat logs with students.

it is the responsibility of the of anyone who stands in front of a group to be interesting and dynamic. A bored group is an unmanageable group. Boredom leads to conflict.

It seems everyone waits until the last minute or day to submit assignments, which challenges the time and patience of the instructor. First I address that by reminding procrastinators of Parkinson's law, then I follow up with more personal emails.   

the most important: effective communication, counselling, keeping course/chat/sessions records, resolving student issues to minimize student attrition.

There are different kind of learners to accomodate

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