Transparency is extremely important to avoid pitfalls.
As admissions advisors, we hold a lot of responsibility when it comes to compliance and acting in the best interest of our prospective students. Having worked in admissions before, I am familiar with complaince, misrepresentation, and the DNC. Today I learned something new though about CAN-SPAM. In admissions we are able to use many different methods of communication including text and email, but it is important to make sure students consent to these messages and to also make sure they are different enough to not be considered as Spam or mass marketing.
This training highlights the importance of compliance and regulations as it pertains to higher education, communication and dealing with students. I particularly appreciated the scenatrios highlighted within the training as it showed clearly what are the acceptable outcomes. It also shows that it is really important not to be misleading when communicating with students.
There was some very critical information that was presented in this segment. It is important to follow state and local policy that are established. The school's guidelines and policy are also very important for compliance. This has to be completed using honesty and intergrity.
Just learned that DNC an how mush the penalty of calling just ingeneral have in intregrity!!
This was quite informative about rules in place for SPAM correspondence and how they apply to the schools reaching out to students regarding finance. Also, guidelines for running institutions like this for employees as well as the Post-Secondary schools. I believe the regulations insure to keep the schools fair and transparent.
It is important to be ethical and honest in everything you do. Using good common sense and focusing on "doing the right thing" all the time will set you up for success. If you're not sure how to handle a situation, just ask. It's as simple as that.
There was a lot of information! Always do the right the thing - by the student, for yourself, and for the company. I didn't realize the cost of violating a DNC. Also - being honest w/ students to ensure they understand their program, financial plan, etc.
I learned about regulatory oversight of Higher Ed.I learned about Can-Spam and do not call and the penalties
There was a lot to consume in this section of compliance training having never been in the education industry. What hit home most for me were the consequences of non-compliance.
Many rules and regulations to working at pos-tsecondary school. These laws are there to protect individuals and set guidelines for schools.
What I found most interesting was the Do Not Call and CAN-SPAM. At the time our school is not dealing with Title IV payments.
We learned importance of student interest. We must always keep this in mind.
This was a very informative section that, at its core, highlights the importance of being honest with students and not using false pretenses to attract them. Furthermore, hounding potential students via email messages or phone calls is unacceptable even by a third-party. If the school hired that third party, then they are still rightly responsible for the actions that are performed in their name.
There was alot of important information in this segment! It is important to be honest and uphold federal and state standards by not misrepresenting an institution to others, including prospective students, faculty, and staff. There are fines associated with misrepresentation. Misrepresentation can be done in person, through email, through telephone calls, etc. If a student requests not be be called or to receive emails, it is important to follow their wishes.
Any request by potential students to opt-out must never be ignored but addressed immediately. Assuring that our Admissions Advisors understand the law and repercussions is key to staying compliant.
This confirmed to always do what's in the best interest of the student.
I didn't realize the highest penalty fee for disobeying do not call lists and transparency when contacting via email. Following these rules and regulations are a must for an institution.
There are many rules and regulation to protection and individual from a legal aspect when working with post secondary school. If you ask a question incorrectly can result in penalty of around $40,000. Must learn what to ask when calling an individual and demonstrate compliand with the U.S. Department of education. Hope to continue to learn about update on laws, rules and regulations.
So far this has been important information to follow as it pertains to the rules and regulations for compliance. It was interesting to see how Title IV has changed and to learn the requirements students need for eligibility. Knowing there could be a Mystery Shopper was interesting, but makes sense. I was surprised to learn of the 42K plus penality fine for the DNC registry. Makes one wonder why anyone would not comply. Another surprise was that the CAN-SPAM act does not cover bulk email. I found this Module to be very informative.
