I learned some ways to deal with different types of student behaviors in an online setting.
Many of the challenges to online instructors in the areas of classroom management, conflict resolution, and communication are quite similar to those in a physical classroom. The various personalities encountered are the same, and must be handled in much the same way.
From this module I learned that there are many facets to managing an online course. Prior to this module I did not think about all of the behavior issues that could arise from this type of learning environment. For myself I plan to utilize the information from the Records Keeping section to make sure issues do not slip through the cracks. I plan to keep records based on the type of management issue that is encountered. Folders in an email system could be used to organize, and then color coding messages to indicate whether the issue is resolved or needs further monitoring after initial resolution are a couple of quick to use options that could be utilized.
Elgie U. Apacible
This Module 4 really helped me in examining guidelines for setting up an information management system for my online corses, managing e-mail messages effectively and counselling students. It has helped me identify different learner profiles that affect online learning, as well as learning the major causes of conflict that affect e-learners and identifying means for reducing student attrition from my online courses. I was also enlightened with the recommending strategies for keeping course records, student communications and counselling, dealing with undesirable student behavior and student conflict resolution.
The most important part I saw with the section was that the instructor has to being active facilitator and not just post the rules but to go back to different points when necessary and to tactfully use the email to individual students to either correct disruptive behavior or to answer questions or to bring people into the discussion.
just because the delivery is on line does not mean yu will not come into contact with the same personaliisty traits you would in person, they may just manifest themselves in differentn ways, so the instructor needs to be prepared to address and manage the different personality types.
The information on student attrition was most helpful. I work for DOC and many of our students are intimidated by their academic abilities or lack thereof, causing them to withdraw. The strategies outlined will be very helpful to make e-learning more attainable for our students.
What I found interesting is the concept of conflict as a positive. I believe this is true - in both a consistent and capricious way. Conflict is, indeed, the crucible from which we grow - if it's handled correctly. Othwrw2, it is the seed if chaos, which has no place in learning. Order is the soul of education.
I think that it is so much more important to frontload the class in terms of creating a mental model of iseeus that may arise with the curriculum as well as the set up of the classroom.
Online learning can be challenging in different ways to different people, it is imperative to to provide student with support through proper communication techniques and behavior management. Clear expectations of behavior as stated in the policies and procedure in conflict management will alleviate frustration from both faculty and student and provide a positive a positive learning environment for everyone.
Online education should be a challenge and reward, but keeping students attention is on commitment by the student and leadership by the instructor Instrutor
keeping course records in a folder for each class you are teaching. How recognize different behavor.
This section reinforces the multitude of factors that may disrupt on line learning and individual students' patterns of behavior. Hopefully the instructor's interactions with individual struggling students and/or over competitive or narcicisstic students can reolve any issues. It is reassuring that if absolutely necessary you can look to your institution for help.
Keeping up with emails, assignments, chat logs and other forms of communications is an important part to any online course. Open communication is a valuable asset to not only encourage students, but also to council. Communication is a valuable tool to reduce student attrition and to keep the course on track.
I focused on the conflict resolution material. The information on resolving and addressing qu.ickly seems especially helpful and poignant
Technical issues are major factors in the quality of the learning. It frustrates the learner and increases alienation. Students should email the instructor immediately and acknowledged for his/her attempt to participate.
Reply to Rose Elam's post: I agree Rose that communication provides an effective learning environment for the student. The lack thereof will hender the line of communication between all parties.
Submitted by: Marilyn Renfroe
Teachers play a significant role in reducing attrition in a class, especially via online delivery, where there may be some flexibility. This should be considered as we are offering remote learning. Students may be working and have other competing interests.
In some ways, online learning is like the classroom. Some students will be quiet, others disruptive, others dominating, etc. Know the policies and how to deal with each.
I learned that it is important to keep good records of contact and student participation even online. Online you deal with different types of students just as in the class. It is also important to follow guidelines when dealing with students and to make each session with students equitable.
