I believe that student services though it is an important part of the student experience, should not be over sold! As agents we must be careful not to over state the out comes of a students employment through our student services department.

One Thing I think about handling student files is that we should be very clear on how to handle sensitive student information, that's why we should understand how to file away information in the school and with state requirements.

Our job as agents is to represent the admissions process, not to counsel students, we are to explain the admissions process in detail and answer any admissions qeustions

Although training can be long and, at times, boring...it is important to stay mentally fresh in order to better retain the information. Since this is such a highly regulated industry, all of the training information is necessary to learn and understand in order to be good in Admissions. Why else is it important to pay attention to this information?

The more you know about your programs and student services the better you can inform your potiental students about their options. What are some good ways to let your students know about these options?

It is important for an agent to know and understand the various ways a school advertises. What are some good ways to understand and know these various way?

It is very important that you understand the standards set by your insitution. The standards set, no matter how high, will help you gain a better understanding of goals you can also set for yourself in helping someoone in serach of reachin their educational goals.

What is some advice anyone could give on helping the student fill out the admissions paperwork?

Hello to everyone. My name is Jennifer. I am a new Admissions Rep. I look forward to learning new and interesting things. With that said, how is the best way to better connect with our future students?

As a new admissions rep, I would like to be able to communicate with my my potential student better. what's the best way to gain their trust?

Understanding the enrollment process, helps communicate with the sudent better. what other techniques help you?

How has knowing the difference between, a counselor and an agent helpped you?

It is extremely important that enrollment requirements, policies, tuition and fees, and refund policies are clearly presented to the student. This is the first stage of helping the student get involved in the education process. If a student has a clear understanding of what they are entering into and the process, they will feel more confident and involved in the school. Vaguely discussing, or skimming over these important items can lead to confusion and stress in a student, which will ultimately effect retention and student success. What other benefits do you think can come from increasing student understanding in these areas?

There is so much great information in this forum. What do you believe are the best qualities an admissions representative should have? Do you feel that marketing strategies should be made primarily from the employees who work at the school?

I learned a lot of important information in the section 3. Do you feel there should be more restrictions on the marketing plans for schools in Ohio?

I thought that this chapter was very helpful to my training. I think it is so important for students to have a very knowledgable admissions representative to give them the information they need. Is there any other information that you believe should be included in the interview process that is not yet in the Ohio Board?

Hello, If a agent is found to be falsifying or giving misleading information during an interview observation role play should there agent permit be taken?

My main questions as a new rep for a career college are what are some of the main fears that prospective students have and how can I connect on a personal level with this demographic of students. Any comments or tips are greatly appreciated!

I feel that Compliance is extremely vital to follow so that students get a good understanding of processes and what is expected of them as a student. However, I also feel that Integrity is more important than compliance. I believe this because if you truly care for and believe in the student you are going to give them all accurate information and not tell them that the graduation to employment rate is over 95% if you are not sure. In addition if you are truthful with the students, don't bad talk other institutions and give the student the info they need to make an informed choice on the college that is right for them you will be following all compliance and guidelines. to conclude even if a college employee is technically in compliance with a statement that statement can be twisted or misleading to the student if integrity and ethics are not there. Thoughts?

An agent's familiarity with the school's policies and procedures is key to his/her understanding of how to handle everything properly for the benefit of the student. It provides a strong foundation for communicating accurate information to the student.