Amanda  Petrusa

Amanda Petrusa

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It is important to keep aware of how your school is marketing and social media posts to make sure they are compliant.

The importance of delivering clear and accurate information to all applicants, online enrollment guide and rules. 

Always be compliant and transparent. The Rules and Regulations protect the student and the school.

There should always be ongoing training - it's very important that everyone is on the same page on compliance and have a through knowledge of the catalog. Any loan issues should be directed to FA - transparency is the key. 

Being transparency with prospective students is the foundation for building a trusting student/institution  relationship. Prospective students armed with proper fact about the Institute and the Industry can make the right decisions for their life. It's not about the sale of the course that builds your brand and reputation, it is about the level helpfulness you offer. Be honest and provide your prospective student with the resources they need to make the right decision for them.

Very important to understand the separation of duties. 

This training is so important.

I have many students who come to our institution very upset with the how they felt pressured to enroll at another school. They don't understand their contract nor do they understand the refund policy of the institute they are enrolled in. I take extra time and attention to avoid this at my institution. It's very important that these students understand the terms of their contract, their schedule requirements and what exactly they will be taught. Take the extra time to help these students. 

Discussion Comment

That's a great question! 

The CIE website provides fantastic information regarding best practices. i stay current by frequenting the CIE site. 

 

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