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If I am not able to make a face to face conversion, I feel it is important to call the student so we can talk about the pro and cons of staying in the program.  I offer help to help them catch up, we may talk about personal issues that they feel like they can talk to me since I am not in their class all the time. I like to teach in student on grounds classes, but I have had to teach online and it can take me a few minutes to change my mind set on how to set up my classes and handle those who are quiet or write whole pages.

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