I felt pretty identified with this module because I have had several noisy and disruptive students. Therefore, what I learned from this module was: 1. Set limits (communication via e-mail, list the topcs that may require the teachers response, answer in 24-hours), 2. Make an FAQ document, 3. Send personal emails to the noisy or disruptive ones; 4. Read carefully their bios and try to connect with some of their interests (this also is useful for quiet students).
