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The online environment has come a long way in the years that I've been teaching. There are so many tools that are available to us as instructors, including the CMS and the ability to have live video lectures. In addition to knowing your CMS and the online tools that are available, it is also import to know the deadlines that you, as an instructor, are responsible for. We expect our students to know and abide by deadlines and we must do the same. Also, knowing how to contact technical support is crucial. When students need IT support it helps to have those contact numbers readily available because students can get really frustrated when they're in an online class and they are having computer issues. 

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