Success in admissions is about genuine connection - understanding student aspirations, institutional value, and creating transformative educational pathways. Best practices demand continuous learning, ethical representation, and a commitment to empowering students through transparent, accurate information and every challenge is an opportunity to refine our approach, innovate our strategies, and demonstrate the true impact of personalized educational guidance.

Nothing is more important than leadership which is the key to adhere what we have learned and ready to implement and share it with others when it comes to responsibility of an Agent or School admission representative. 

Our work in the institution is important since we are the first person who provides them with support, answers their doubts and gives them information. If we do not have knowledge about the norms and rules, we cannot transparently guide future students.

Here's what I’ve learned and my approach moving forward:

Maintain a Resource Notebook: This is a practical way to organize and regularly update key regulatory materials, institutional policies, and best practices.

Continuous Training: Admissions staff should engage in ongoing training to stay updated on Florida Commission for Independent Education (CIE) requirements and institutional policies.

Detailed Knowledge: Ensuring admissions representatives have a thorough understanding of the institution's programs, services, and marketing practices is crucial for accurate communication with prospective students.

Moving forward, I plan to establish a system for regular compliance checks and provide collaborative opportunities for staff to share insights… >>>

Never guarantee anything, staying within the boundaries of the rules and regulations of the institutions protects us and the institution. No matter how much you want to help someone stay within the rules and regulations.