I learned about effective strategies 

Keeping course records.
Communicating with students.
Counseling students.
Dealing with undesirable behavior.
Resolving student conflicts.
Minimizing student attrition.

I learn about synchronous and Asynchronous discussion and how to lead students to be engaged in the classroom 

I learned how to keep my presence in the class and be helpful to the students, and I need to know and interact with the students 

we need to review everything in the course so we can give the student learning and technical support 

We need to plan for the course 

We need to be sure that all deadlines, announcements, and grading are done correctly 

I particularly liked the ideas of what to post in the first course, then by the first week. I also like personalizing this by establishing rapport, while maintaining professional boundaries. 

We have to be aware of what motivates our students to succeed.  If the learning platform is difficult, it will lead to frustration and distrust. They also must understand expectations. They need to trust the instructors to be available when promised. 

This module focuses on the design process for course development. The fact that courses, especially online courses, are a designed interface is often overlooked in teaching.

What I have learned from the first module is that communication can be interpreted in many ways. It's important to go over what you want to communicate and how it may be interpreted. There is also four steps that you can follow that effectively help improve what you are trying to communicate.

Templates can help the students navigate the class.

I have learned that a good project manager must have good analysis and communication skills, have good time management skills, and be able to work well in a team environment.