Online enrollment is growing at a rapid rate, as is the technology that supports online instruction.  Instructors need to have strategies that will help them to engage online learners as well as provide them instructional support when needed.  This group is for online educators who aspire to discuss and master the competencies necessary for exemplary performance and top customer service in a dynamic, rapidly changing higher education landscape.  Group members share best practices, ideas, thoughts, reflections, and resources to help colleagues across the globe improve performance. 


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Managing the E-Learning Environment | Origin: EL102 | New comment by Tom Gianakopoulos

The ability of students to be proactive instead of reactive is not a given, but one that needs to be taught through reminders and repetition. The introduction of a hybrid model where mandatory...

Projecting Your Presence | Origin: EL102 | New comment by Tom Gianakopoulos

I was surprised at how responsive students were to open questions and how willing they were to share insights into their challenges, victories, and lives in general. While not wishing to intimidate...

Course Delivery | Origin: EL102 | New comment by Tom Gianakopoulos

Knowing that there is "someone behind the wheel" and able to answer their questions provides a confidence and calm in the student body. Also, being secure that all questions are welcome--we don't...

Managing the E-Learning Environment | Origin: EL102 | New comment by Brenda Mattix

I learned that there are behavior issues in online classes as well as in person classes. There are types of learners that an instructor needs to be prepared to deal with.  

Engaging Learners | Origin: EL102 | New comment by Brenda Mattix

Instructors have to account for learnung styles when buildin instruction. And, small talk has a place in instruction.  

Projecting Your Presence | Origin: EL102 | New comment by Brenda Mattix

I've learned it's important to allow students to know who you are and how you are qualified to teach the subject. It's equally important to know who your students are and why they are taking the...

Course Delivery | Origin: EL102 | New comment by Brenda Mattix

I'e learned that an instructor needs to be familiar with all aspects of how he or she will deliver instruction and they need to understand that one size does not fit all.  

Online Course Content Transfer | Origin: EL104 | New comment by Nelson Gonzalez

Be organized and provide feedback is the key to success.

Guide on the Side | Origin: EL104 | New comment by Nelson Gonzalez

Feedback is an important part of a good communication.

Synchronous versus Asynchronous Learning | Origin: EL104 | New comment by Nelson Gonzalez

Communication is an important tools for success.