I really enjoyed this course! Our customers (students) are so important and everyone on staff needs to understand that. Without our students, we wouldn't have a school and none of us would have jobs! It is so important to make a great first impression and to keep that up the entire time.
Of course there are students that will come in angry for whatever reason, but all you can do is kill them with kindness. Smile, and help them!
Just remember, without the students, we wouldnt' be here!!
