Kristie McCarthy

Bookmark Comment

Interesting but true! We educate and then place them in careers to build their lives! I want to read that article! Sounds like a good article to share with the staff and faculty here!

Kristie McCarthy

Discussion Comment

late starts

Dahlia you are correct! When we start students late, we do an individual oreintation just for those students so they know what is going on. We also hold sessions for them on their lunch break (they have an hour an a half) to catch up on anything they may have missed. We make sure they get caught up before they start feeling left behind. It is very important to make them feel good and not lke they are behind or else they get frustrated and drop within the first month. We also have the Diretor pull all of the new… >>>

Kristie McCarthy

Blog

Students & Customer Service

I really enjoyed this course! Our customers (students) are so important and everyone on staff needs to understand that. Without our students, we wouldn't have a school and none of us would have jobs! It is so important to make a great first impression and to keep that up the entire time.

Of course there are students that will come in angry for whatever reason, but all you can do is kill them with kindness. Smile, and help them!

Just remember, without the students, we wouldnt' be here!!

Kristie McCarthy

Blog

Student Retention

I enjoyed taking this course as we all know student retention is the number 1 thing we all struggle with! It is simple things that can really make a difference in these student's lives. When they see that we really do care about them and we don't just see them as a number, they respond better and don't just disappear on us!

When my students are missing for 5 days (we have a 14day drop policy), I send them a letter. When I don't hear back or see them, I email them & call. They usually respond. They know us… >>>

Kristie McCarthy

Blog

Great Course!

I'm so glad that I took this course. I have so many ideas running through my head. I will be spending the weekend putting all of these ideas on paper so I can start implementing them ASAP.