I never knew it was soo much to learn. Now, I have a better understanding of everything, and will be able to inquire intelligently, with other departments within my school. I have also developed a structured plan and a list of resources and info that I can put into a manual, for easy access. The training took approximately 4.5 hours, but was well worth the effort!

It is very important that Admissions take these quizzes to keep us up to date with any regulatory changes that take place. 

Most schools/institutions provide placement stats on their website. I suggest looking it up yourself or extending the suggestion to the prospective student.

If a student inquires about something you are not sure of (placenment rate, finances, etc.) direct them to someone (preferably a person working in the school/admissions) who can give them the correct answer. Or let them know that you will find out and get the correct infromation to them.

While previously working in an Admissions support role, I handled a lot of the community outreach and discussions with our articulation agreement partners.  A lot of this was self-imposed and I often took the initiative to create and nurture relationships. 

Are Admissions representatives allowed to nurture relationships in the community or should that fall to marketing and business development?

I cannot stress how important it is to be honest and know what you are permitted to answer and not answer when it comes to potential students.  The wrong answers can cost you your job, potential school accreditation or even lawsuits corporately and personally.  Never guess what to say.  Always get the facts before speaking and if you don't know what to say...ask!  In the meantime, say nothing until you get an answer from the appropriate channels.

I have learned many "best practicies' that i intend to utilize in my job.  All of the information learned today will be utilized in performing my job.