Training and Retention

Public

Discussion:

The biggest problem I see for retention is the training for the Instructors, who interact with the students every day, and do not have the ability to pick up on their students training styles so they can watch for any problems the students will encounter and help them work through and/or point them to the right office to get the help they need. Once the student is getting the help needed we need to monitor too see they are working thru the problem and not letting someone else fix it for them.

Related Learning Opportunities

RT101 - Improving Retention through Timely Intervention

RT102 - Orientation and First Week Activities to Increase Retention

RT103 - Implementing Successful Student Retention Strategies

RT104 - Best Practices to Enhance Student Retention

RT105R - Raising the Bar to 'First-Class' Customer Service

Student Services Performance Group