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-When you listen more and talk less as you ask questions, you will have the appreciation of the receiver, assist in building a relationship, and produce a sense of validation in the receiver. 

-Humility, curiosity, patience, self awareness, respects, and empathy are the key attributes of great listeners. In addition, great listeners give you their full attention, showing that they care. Great listeners make listening an active rather than a passive activity. 

-Having a closed filter causes the listener to judge every conversation from their own perspective rather than listening objectively. If your response it to automatically compare the speaker's situation to one of your own, you are listening through a closed filter. 

-Listen with your eyes, ears, and heart. 

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