I learnt that in virtual learning environments, technology mediates the relationship of all members of the educational community to the school or institution itself. Moreover, since technology is constantly evolving, those supporting online learners must stay abreast of the latest trends to understand technology's value and limitations in creating personal connections with students who may never step foot on a physical campus.
Communicating with students through technology is quite different from in-person interactions. Which is why Education professionals need to be aware of the differences if they wish to develop strong working alliances with students they may never physical meet. Therefore, leveraging both high-tech and high-touch retention strategies is vital to improving student retention.
