I have learned that contact and empathy with students is a fundamental factor for student retention, that it is necessary to have contact with students from the beginning, providing them with different forms of contact at all levels, administrative, technical and teaching, and the importance of providing a timely response to all their needs must logically be analyzed to which area corresponds to resolve each situation raised by the students.I plan to dedicate more time to establish an initial contact with my students, be more empathic and proactive in my communication and improve more in my response time never exceeds 24 hours, but I will try to respond immediately to any query made by my students.
