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Setting aside time at the beginning of your course to address technology skills can eliminate frustration throughout the entire course.  Often I am guilty of assuming that students are coming into my class with the technology skills that I commonly require.  With this information I would add questions regarding technology skills to the student survey/biography assignment at the beginning of the course.  This would give an overall picture of what skills students were confident in and what skills would need to be addressed prior to jumping into course content.  

 

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