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As an online instructor, I must be mindful of my communication skills.  It must be effective to ensure my students can respond appropriately and efficiently.  I must remember to

  1. Always use a descriptive subject line.
  2. Use appropriate tone.
  3. Use bulleted items to make messages more concise and to the point.
  4. Use spelling and grammar checks and review the message carefully before sending it.
  5. Attach necessary documents.
  6. Use appropriate email address.
  7. If asking for a solution to a problem which is then provided by the instructor, respond not only noting they understand the solution, but also summarize the solution in their own words.
  8. Provide contact information.

 

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