Good morning, everyone: In this module, I realized the importance of conducting an initial analysis or diagnosis of my online classes, as well as a self-diagnosis. Not all students have the necessary technological skills and knowledge, and we must support them. Another important learning I've gained is about students with disabilities. We must develop a differentiation strategy with students and create personalized strategies to help them. Excellent ways to do this include offering study materials in different formats, for example. This has been an excellent module for our refresher coursework.