As the text says: "Good communication is part of what makes a successful online course" (Module 3 - "Communication with Students" Section, Pg.1). Included in those "good communications" are important things to execute on, such as 1) Issuing commuications guidelines that include boundaries and will properly inform and serve both the students and the instructor (from a time management / workload management standpoint), 2) Providing regular and consistent student feedback (according to guidelines published by the online instructor) in a timely manner and 3) students and teachers working together to help build and maintain a collaborative working environment for all involved.
