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Many factors and strategies will make all the difference in workload management. When teachers have planned their courses effectively and taken the time to familiarize themselves with all support systems available for themselves and their students this can help in getting off to an informed and more comfortable start.  A well organized and strong course structure with well presented course introduction and course syllabus should guide students to communicate with staff and fellow students using the best communication tools to assist in workload management by assuring students can access the information they need while taking responsibility upon themselves and working together to solve problems as often as possible while avoiding the unnecessary or lengthy discussions with staff that may disrupt other important responsibilities that teachers must manage for a successful class.  Including a Frequently Asked Technology Questions (FATQ) Section that both students and staff can add to as new technology questions and problems arise can help participants solve problems without unnecessarily disrupting the teachers existing workload management schedule.

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