<p>Managing records is important to stay organized. Instructor's need to find a simple but effective record-keeping system. Email is the top method of communication from learners&#160; so setting boundaries is important. Chat is another way to communicate one-on0one with a learner that may need counseling. There are different types of behaviors from learners and knowing how to manage them is important to an instructor. Another important aspect of teaching is conflict management. It is important to resolve any conflict before it escalates. Another important role for an instructor is to manage attrition.&#160;</p>