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This module reads like the backstage manual for surviving the bureaucratic and psychological messiness of online teaching. The real lesson is that clarity, documentation, and predictable structures keep the course from dissolving into chaos. I learned that record-keeping isn’t busywork; it’s a defensive architecture that protects both instructor and student when conflicts, confusion, or misconduct appear. I plan to refine my own system so every assignment, message, and oddball incident has a home I can find later without digging through digital rubble. I’ll also sharpen my communication pathways by giving students a single, stable location for questions, clearer categories for email, and stricter expectations for how and when to reach me. When dealing with behavior issues—noisy, quiet, disruptive, imperious, or perpetually late—I’ll intervene earlier, document everything, and redirect with precision instead of letting resentment simmer. And for attrition, I’ll keep closer tabs on participation patterns and reach out before students fade into silence.

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