in this module interdependent and interactive relationships are important in these e-learning environments. We have different types of learners and different types of challenges.In this module I learned how to deal with conflict and attrition. We as educators, must be able to identify students who are a real challenge for us and to resolve conflict and effective manner. By sending personal chat message, we can direct a solution directly to them in order to find a solution. Rather than lose that student, we must try to solve there issue whether it be billing in an alienated having too much of a heavy workload, maybe technical issues? We must also document everything per student & refer back to the institutional policy.
