I learned the reasons that students drop out of classes, which was helpful to me. The noisy, quiet, disruptive, intimidator, and procrastinator categories seem accurate, although I haven't had many disruptive students.
Artificial Intelligence is already being used by my students for discussions and written work. It's still easy to recognize, but as it gets better, grading will be more challenging. The Email section is outdated-most of my students prefer texts, DMs, and posts on social media. For them, email is for old people. Many say they don't check their school email accounts very often.