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I learned about the different behavior traits of leaners that include the noisy learner, quite learners, disruptive learners, procrastinators, and those who are intimidators.  Given the multitude of different personalities in the classroom the potential for conflict is present.  The module points out the need to address and defuse the conflict as soon as possible so it does not escalate into a bigger situation.  The module also covered the many reasons learners no longer continue in the online environment, which are things all instructors must keep an eye out for to help prevent attrition as well as assisting the students succeed in the classroom.

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