This module helped me to identify the effective strategies to manage course records and the importance of documenting chat discussions. Communication will be the key to establishing a successful course by posting online norms and settling undesirable behaviors and conflicts via norms. Also, the module presented methods to constructively manage behavioral traits of the varied learners in order to maintain a positive and productive learning environment for all learners. The module helped me to recognize how to prevent or minimize student attrition! As an instructor, I must understand the student’s specific challenge; alienation, work load, other competing responsibilities or technical issues in order to implement strategies to resolve the individual challenges and bring them into the learning process.
