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It seems that a biography introducing one's self establishes authority and a biography accompanied with a video or audio and head/shoulder photo also helps to establish a relationship where students feel they "know" about their instructor, about his or her education, experience and overall credentials as well as being able to put a name with a face - a student who feels he or she can put a name with an instructor's face feels more compelled to ask questions based upon the e-learning student/instructor asynchronous relationship. These together helps a student to succeed because the student will gain respect for the instructor while also feeling that he or she has a personal connection through the shared program or course.

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