In an e-learning environment, learners have a higher sense of comfort and security when they are convinced that someone will be there to support them and make their learning experience a successful one. This is where you, the instructor, come in. Your ability to manage the learning environment and each learner's learning experiences, and to provide informative and constructive feedback in a timely manner, is of prime importance to your success as an online instructor.
Review your contract to ensure that you fully comprehend your roles and responsibilities as an online instructor. Among some particulars to which you should pay attention are:
Turnaround times for student inquiries.
Deadline for submitting final grades.
Conditions under which you can grant extensions.
Policies governing plagiarism.
Number of virtual office hours you are required to maintain