Although my course that has been assigned to me is not an online course, I am taking this course to gain knowledge for the "just in case" factor. I am not anticipating my course(s) to be online, but it always good to know about online instruction to be prepared for the worst.
It is not shocking to be expected to know the CMS like the back of your hand, but I was a bit alarmed to see all of the responsibilities that the instructor is tasked with for the support side of the CMS.
