There is definitely a need to understand the operation of a CMS before launching it. Instructors should have a thorough knowledge and high level of expertise in the system before using it to deliver a course. In a case where a school is transitioning to online learning from on campus instruction it should not be deployed until the CMS is totally developed, instructors are trained and familiar with it, and the content is reviewed and approved by the subject matter experts and/or instructors. Simultaneously launching such a program while training of the faculty is ongoing can cause serious uncertainty and loss of confidence by both the students and faculty. Such a breakdown will undoubtedly result in increased student drop rates.
