Course delivery is the foundation to a successful course run. The instructor should access the course before students to make sure all techincal issues are resolved (links, videos, media, quizzes) and working properly. As an online instructor, I always go through each Module "as a student" first, I listen to the lectures, read the text, review the assignments and quiz. Then, I format a weekly announcement with an overview, to-do list, what to expect in the upcoming weeks, due dates, my contact info, etc. so it is readily available for students if they need me. As the course instructor, we are the subject matter experts and technical support assistant.
~Maura
