While obtaining my Master's in Business Online, there was not a "crash course" in how to use the system. However, the school did send a CD ROM which contained the tutorial on how to use its BlackBoard system. This did help to make it easy for me. However, there are still a percentage (a small % even) that still tend to suffer when there is not anyone there to physically guide them. Maybe it's hard for them to instruct themselves or they may feel intimidated by computers. Q: What are some ways that you use to continuously motivate students in this situation?