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Joe,

I agree. An integrated approach works for many different things. Kirkpatrick does include the following (if we're talking about the same Kirkpatrick) but I find four steps.

â—¦Step 1: Reaction - How well did the learners like the learning process?
â—¦Step 2: Learning - What did they learn? (the extent to which the learners gain knowledge and skills)
â—¦Step 3: Behavior - (What changes in job performance resulted from the learning process? (capability to perform the newly learned skills while on the job)
â—¦Step 4: Results - What are the tangible results of the learning process in terms of reduced cost, improved quality, increased production, efficiency, etc.?

It's great to have a plan that all instructors follow or all programs or however your college may be set up. Thanks agian.

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