I think before we develop skill sets such as soft skills, we first have to know ourselves. Many instructors including myself don't know what makes us who we are. We have to list self weaknesses, strength and then figure out what makes us tick or motivate us from the start. By learning ourselves, we can then focus on development of soft skills based on ourselves. We often do these type of learning thinking that one size fits all attitude. We are all unique and diverse that by using these techniques to fit out needs. Often we are too busy with our schedules, personal issues, we often do not reflect who we are in the first place. Often, we should reflect how we got here, who we are and from within, we can develop our own unique soft skills. The "Most Interesting Man" commercial speaks volumes. Once you know who you are, done things that no one has done, we become unique and students and others around you will treat you such so that your soft skills or "hook" will make you better and effective instructor/teacher.