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How do one go about dealing with young adult students that are negative about everything presented in the classroom?

At first I thought that she was just some young kid fresh out of high school,that was used to having a silver platter. She is a whiner about everything, but she has a friend that is really smart who tries to do everything possible to ensure that she passes all of her course work. (By the way, she is much younger than her classmate that is so negative).
This concerns me because negativity travels, and has influence which causes choas in the class.

What is the best way to handle her and/or any others that may come my way?

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